About Recovery Home Improvement, Inc.
We are a family owned and operated business
Our vision of providing commendable roofing service based on solid principles and honest professionalism, is influenced by the influx of unlicensed, unregulated, and uninsured/underinsured roofing contractors in the current market. We founded our company with the intention of providing sound, safe, and lawful service. Our growing operation includes every skillful, industrious manager and craftsman we can find that would project this work ethic and adopt these values. Recovery Home Improvement, Inc. is a "trend-setting" company committed to diligence and quality performance to benefit our valued families, customers and employees.
Over the years, we have maintained a core staff of seasoned professionals who train and mentor all of our younger mechanics and leaders. We offer an average of 12 years of roofing and construction experience per technician. Four members of our staff came to learn their craft in their own family's roofing business. Their history reflects generations of training and expertise.
Here on the Eastern Shore of Maryland it is becoming more difficult to find a contractor who even shows up let alone give an estimate and complete the work. After returning from vacation to find a leaky roof with rotten wood, we contacted Recovery all the way in Baltimore out of desperation after three different local roofers in Ocean city failed to show up. They said "no problem", showed up three days later in Ocean City within 20 minutes of their promised time of arrival, carefully evaluated the damage to our roof and gave a surprisingly reasonable estimate. One week later, they arrived again at the appointed time, fixed the roof, cleaned up any mess and were on their way. I would urge anyone In Ocean City, Ocean Pines, Berlin etc. having trouble finding a good contractor to contact them.
Very knowledgeable, professional, and friendly.
Recovery Home Improvement, Inc. replaced the roof and siding on my home. They were very knowledgeable, and had great suggestions and options for the work that needed to be done. The job went well, and the work performed was top quality. A great team to work with!
It is hard to get contractors on the Eastern Shore of Maryland. Many do not show up or return calls. From start to finish, Recovery Home Improvement performed professionally. They provided a very competitive estimate and showed up to perform the roof repair at the appointed time. Refreshing!
Excellent service and work
This company has excellent customer service. What i liked the most is how fast they came to my place to do the assessment and how fast they were available to fix my roof. The whole process took less than a week !
From start to finish the experience was a pleasure. Communication from recovery is incredibly considering that they are busy doing other jobs. Job was scheduled for 2 days of work but rain was likely to happen on the 2nd day so they finished job in the one day to insure that nothing would get ruined. Everyone of there staff was polite and respectful. New roof looks incredible and well above what we where expecting. Cleaned up all areas around our house. Honest and dependable work. Pricing was extremely fair. Would recommend you calling them for roofing work.
Great service and communication from office
I own a rental property in Baltimore and live on the West Coast. I had great follow through on a walk through of job and a price one day after my phone call. The office kept me informed on material delivery, weather updates and all aspects of the job. Pictures show a high quality job at the conclusion and even the payment method was easy.
My experience with Recovery Home Improvements was great. They quoted me and kept my same quote and they finished the job within one day! I was very pleased with the roof as well as the clean up. My roof looks beautiful and has held up through its first rain! The workers were very respectable and did a fantastic job.
Recovery roofing would definitely refer them to my friends
Recovery roofing was awesome to work with. Stephanie was attentive to my every question. She was so patient and sweet. Went over and above what she probably had to. I trusted then so well that they installed an entire new roof while I was 3000 miles away!! They took pics and sent them to me. Do you need a new roof? Don’t think twice just call recovery roofing
professional and timely
Work crew was on time and worked late into the day to complete a roofing job which was more complicated than anticipated. Looked great when done. Neighbors reported that workers were "quiet and businesslike" -- professional. They cleaned up every scrap and nail from the yard.
My roof had storm damage from Hi winds missing shingles. Call Recovery the next day, Madd came out for inspection got on the roof measures and look for soft areas. The follow day office Email estimate price wich was lower then other who never got on the roof. I call the office Stephanie scheduled a work day 8 guy show up good friendly work crew cover everything cleanup. 2 day job good well done.
Professional friendly great job
We could not be happier w the job you did. Everyone was friendly and professional and got the job done quickly. It looks amazing too! We are actually looking forward to rain instead of dreading it
Quality service, very attentive to details, and friendly
Seamless Process from Start to Finish
Recovery Home Improvement did an outstanding job replacing my roof. The process was seamless from start to finish. Beginning with the inspection identifying issues with the roof with very clear and fair estimates. Stephanie at the front office kept me informed regarding all aspects of the project. Both the office personnel and the site crew were professional; knowledgeable; and courteous. At the site the crew members answered any questions I had fully. They did a great job and i am happy with the workmanship. They treated my property with respect and cleaned up throughly afterwards. I would use Home Recovery Improvement again. I trust them to get the job done and recommend them with no reservations.
Highly recommend.The crew that did the work,The lady who answered the phone I think her name was Stephanie.They were all so pleasant to deal with.A really good experience.
Absolutely top notch. Very professional. From the estimate to clean up could not have gone smoother. Very impressed with how honest they were with what did and did not need to be replaced. Pricing was in line and the crew was polite, courteous and fast. They left the job site meticulously clean. They even went behind the bushes to retrieve small bits of the roof debris. Would not hesitate to recommend to family and friends. L.G. Smith
Recovery Home Improvement Inc. was easy to work with and has great customer service. We live out of town from the house they put a new roof on, they sent us pictures of everything and explained the roof process thoroughly (as this was the first roof we have ever done). After getting a few other estimates from other companies, Recovery Home Improvement not only beat the prices of the other companies, but they were very understanding and patient with us. The Job was done quickly, efficiently and they were very professional. I would recommend Recovery Home Improvement to anyone looking for a job to be done well and painless. Great Company!
professional, quick and efficient
Recovery roofing was fantastic from the very first call. They immediately sent someone out to my home to inspect the damages, were so beyond patient with me and my insurance company, and the gentlemen who came to do my roof and gutters were respectful and conscious of my home at all times. I’d recommend them every time and would definitely use them again.
Professional, Courteous And Quality Work - Highly Recommended
Recovery Home provided a fair estimate of the roof repair and scheduled the work quickly. Everyone I spoke with was courteous, professional and a pleasure to deal with. The work was quickly completed and well done. I would work with them again on my home projects!
The guys were perfect at doing the roof they were courteous of all the surrounding brush and trees and everything they laid down tarps you guys did an excellent job on the roof they act professional
Great Work done in a timely manner
Contacted Recovery after losing part of our roof during a storm. Even though they were very busy, they made sure we were dry until they could get to the job. Showed up less that 4 days later and had the job done the same day! Very Professional. Would highly recommend using Recovery Home Improvement.
High quality service excellent response time
Excellent experience. Roof was partially destroyed by wind storm. Immediately came and covered and protected house with tarp. Then repaired the damage and offered an good price to replace the rest of the roof which I accepted. The work was completed the day they started. Of course it was a long 10 hour day with at least 6-8 people working. Upon completion the crew swept the area for nails and debris. Neighbors are complementing me on the look of the new roof and since its been installed there have been rain, snow, and storms and no problems.
Fast and efficient
Guys showed up on time, tarped my whole house, and answered/explained everything I had questions about. They finished ahead of schedule and cleaned up all debris. It was a big step but happy I chose them for my roof. Have recommended them to my neighbors.
Dependable and Clean!
Recovery Home Improvement installed my new roof......I needed it badly. They were at my house on the day we agree on, and ON TIME! They did a fantastic job and left no mess behind. I have referred this company to several people who are also very satisfied.
Highly Professional and Honest
Excellent family-owned local business. Their company was the solution to a roofing problem that was unable to be fixed by other roofers. Dean came out within a couple days to do the assessment and took the time to explain what options I had. The office was extremely helpful with financing options. The work was done quickly and done well.
Professional and excellent service
Recovery did an excellent job replacing my roof. The workers were polite and professional and did a great job cleaning after they were done. I would recommend Recovery for a roof replacement.
responsive, fair price, good job
Recovery sent their quote within a couple days of meeting to review the roofing job, and it was within my estimate. The work was scheduled and was done on the day we had agreed. And I was pleased with the job. I would hire Recovery again.
Was so impressed with Dean's work, and the office staff was easy to work with as well.The price was very reasonable, and Dean even trimmed some tree branches from the roof before I decided to contract with his company. The crew cleaned up well and I am very satisfied with my new roof. I would highly recommend Recovery Home Improvement to any customer and will use them again in the future without hesitation.
Excellent customer service
They were very responsive to my requests - quickly scheduled a visit for an estimate, answered questions completely. The repairman missed one item on the work order, but when I called the office, the account rep sent him back up to finish everything. After the work was completed, they sent photos of the roof so I could see the outcome. I would use them again.
Very Good Job
Recovery Home Improvement did a very good job repairing our slate roof. We had a lot of wind and rain following their work on our roof and all of the repair work and maintenance got a very good test and was prefect. They were a little late but when they arrived they completed the work and were very polite and professional.
Outstanding job installing skylights
Dean and Ray did a superb job replacing 2 skylights. They were careful to use coverings for their shoes when inside; courteous and considerate in their interactions with us and cleaned everything as carefully as they cleaned their own tools and truck. Dean is one of the rare contractors who takes pride in his work, which is appreciated by this client. Highly recommended.
Great work again!
This is the second time we have used Recovery Home Improvement. The first time was for significant roofing fixes (which included a roof top deck - they did an awesome job) and this second time was for minor maintenance of gutters and windows. The ongoing communication, process for receiving a proposal, the work, and service were excellent both times. I really appreciate how easy it is to work with this company and their great work! I have already recommended this company to my friends and would also recommend to others.
Everyone at Recovery Home Improvement is amazing! Had roof replaced. Job was done quickly and they sent pictures along the way as I wasn't home during the process. Prices are very good.
They did a good job on my roof .very good cleanup.very nice guys that did the job.
All around honest service.
They showed up on time and did a great job on my property when I was in a clutch. I will definitely use them again.
This is the second time we have used Recovery. They are quick, dependable, priced fair, good workers , and clean up well after their service. They were polite, and considerate of our family. And they provided pictures to show what problems they encountered with our roof...proof of the actual need of repair... not just their word that something needed to be done.
A Company that actually does as promised.
The crew showed up as scheduled, did they work as promised and treated my house like it was their own. That may sound like a simple task but there are so many companies nowadays that rip people off. Recovery Home Improvement are the real deal, professional, courteous and most importantly, trustworthy. I will definitely be calling them again when I need work done.
Couldn't be happier
I absolutely couldn't be happier with my experience with Recovery Home Improvements. I had to get my roof replaced 6 months after buying my home. Needless to say it was unexpected and overwhelming trying to decide who to use. Jimmy and Nikki were the most professional! I felt like I was treated more like family than a client. The crew of guys they sent out here were amazing they were here early and worked all day and gave me my new roof! I've never thought of roofs to be "pretty" but mine is actually pretty! Even my neighbors have commented how great it looks! I couldn't be happier, Thank you guys SO much!!!
If you are in the market for a new roof, I highly recommend Recovery Home Improvement, Inc. I am 150% satisfied with my new roof. It actually changes the entire look of my home. Their prices are reasonable, the quality is exceptional, and the workers are great. You won't go wrong with this company. My roof was installed within 10 days of receiving the estimate . There were no hidden costs after they were completed and no mess!
Flexible and Responsive
Recovery Home Improvement came out quickly to give us a quote and their prices are extremely reasonable. Very friendly and knowledgeable.
Great company very professional from the owner to the guys who installed the roof. While installing the roof one gentleman kept me up-to-date about everything they were doing, so I was kept in the loop. Very professional would highly recommend this company to anybody.
Fast, professional service
Dean was able to diagnose the problem and came back with a fair quote the same day. He was able to return the next week to perform the job which was to fix a leak under a roof deck. The job was done very professionally and efficiently. He removed all debris and put everything back like it was never removed. Dean and his guy were friendly and easy to work with. I would definitely recommend Recovery Home Improvement just as it was recommended to me. Thanks! Otterbein resident.
Fast Quality Service
Roof repairs made earlier than expected. Heavy rain came in that night and all was well.
They fixed and resealed my flat roof. The before and after pictures were amazing, they really did a great job. The price was fair and the job was done in a timely manner. I will definitely use them again.
THANKS JIMMY FOR THE JOB WELL DONE BY YOUR MEN.PRICE WAS RIGHT,DONE IN ONE DAY,LOOKS GOOD AND CLEAN UP AFTER COMPLETION OF WORK WAS GREAT.
A Job well done !
On Feb. 15th, Recovery Home Improvement put a new roof on our home. Choosing a roofing company can be a stressful task. They were the first company I called. Mr. Burns came out and did an inspection and gave us a fair estimate. I know it makes sense to get more than one estimate but Recovery Home Improvement felt right to me. I am happy to say, they did a wonderful job. The large crew finished the job in one day. The roof looks great. There were no hidden costs--- just an honest, reliable job well done. I highly recommend Recovery Home Improvement and will use them again for future projects.
Fast profesional and real friendly
They came the exact time frame of hey said they would checked my siding and originally said Monday or Tuesday but they did the work the same day because of severe weather on its way so they rushed to get the parts and came back and did the work the same day. I have nothing but good things to say about this company and I will recommend them to any of my friends and family who need similar work done.
I received a recommendations from several of my neighbors stating the Recovery Home Improvement was the best. They were kind, courteous and above all, exceeded my expectations. During the time I had my roof replaced, I had several traumatic events in my life. Nikki and her team took care of everything even though I was not in town. If you desire a company that truly cares, this is the company for you. One last note, they were the lowest bid, but had the best customer service.
Great communication, great price, professional.
Outstanding Service, A+++++
I called and received a prompt appointment for a free estimate (roof ridge vent leak), crew arrived on time took a close look at my issue and gave me a very reasonable quote. The quote was actually cheaper and a much better value than what the original builder of my home (home built in 2012) wanted to just show up and diagnose the issue. When the crew showed up to complete the work I was shown what products would be used and how the new product was better than what I already had on my home. I can't say enough good things about Recovery Home Improvement, inc. To add to the outstanding service when learning I was Active Duty I was even given a discount for my service to our country. I have already asked for another quote for a project I am planning for the spring. Thank you guys for taking care of me and my home. I look forward to you working on my home again.
Owner of property
Hi everyone...I will be glad to write this review...I found everything from the 1st phone call to the completion of the project to be outstanding and found all your field personnel to be very helpful and very knowledgeable. I loved the fact of you sending 9 people to get the job done in one day...you guys are great and I plan on using you again hopefully many more times in the future. Thanks, Michael Cohen President
Did a great job, sent pictures and even wrote a letter for warranty claim. Thank you.
High quality service, friendly, good job always
I get my roof coated every two years. They do a very good job. Will use them again in two years..
Responsive and Fast
Recovery Home Improvement has been very responsive and flexible. Would use again.
High Quality Service
Recovery Home Improvement has achieved a great work in our house, changing in just one day all the roof. They were on time and did everything that was needed. Very professional. We would highly recommend them.
Highest quality service and customer care!
I can't rave enough about Recovery Home Improvement Inc! They recently replaced our roof, gutters, and shutters. The work was completed across 4 days. The workers were prompt, hard working, kind to my children and pets, and they cleaned up everything! The owners were so involved and helped us make decisions along the way, which made us feel like valued customers. Recovery also helps facilitate financing which was a relief in such a larger home project. I will recommend Recovery Home Improvement to all of my friends and family!
My expectations were met and exceeded. The work team was courteous and neat. The quality of work was above satisfactory. The area was neat and clean. I would definitely recommend to others.
Great customer service and product
They did a great job helping my family understand the different types of roof tops and what was best for us. They followed up when their was a delay and ensure the job was completed to our satisfaction. I would recommend them to friends and family.
I was extremely happy with Recovery Home Improvement Inc when they did my roof. The workers were on time an did a wonderful job tearing off the old roof and putting on the new one. I feel they went above and beyond to make sure everything was done properly. The price that I was quoted was very reasonable .I would and have recommended them to friends .
Estimate for siding repair & power wash siding
We've used Recovery for each of the past 2 years for some repairs and maintenance.They are prompt, courteous and very professional. All work is explained and pictures are taken to show what has been done. Very satisfied.
They did a great job,they repaired leaks that two other rooferS couldn't repair.Highly Recomended
Great work on our roof
We had a new roof put on about 3 years ago and Recovery Home Improvement did a fantastic job. The work performed was perfect and we encountered no issues. Would highly recommend them.
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